Privacy

Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our site, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We may collect the following personal information:

  • Full name
  • Address & Postal code
  • Email address
  • Phone number
  • IP address & Device information

3. How We Collect Data

We collect personal data in the following ways:

  • Directly: When you register, place an order, or contact us.
  • Automatically: Through cookies, logs, and analytics tools.
  • Third-Party Services: Google Analytics, Facebook Pixel (for website tracking).

4. How We Use Your Information

We use the collected information for the following purposes:

  • Order processing & tracking
  • Customer support & inquiries
  • Marketing emails & promotional offers (with user consent)
  • Website improvements & analytics

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to monitor website activity. By using our site, you consent to the use of cookies.

Types of Cookies Used:

  • Essential Cookies: Required for website functionality.
  • Analytics Cookies: Used for visitor behavior analysis.
  • Marketing Cookies: Used for targeted advertising.

To manage cookie preferences, visit our Cookie Policy.

6. Third-Party Data Sharing

We do not sell or rent your personal data. However, we may share information with trusted third-party services such as:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping partners (e.g., DHL, FedEx)
  • Marketing platforms (e.g., Google Ads, Facebook Ads)

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Rights (GDPR & CCPA)

Under GDPR & CCPA, you have the following rights:

  • Access your personal data
  • Request corrections or deletions
  • Opt out of marketing emails
  • Request a copy of your data

To exercise these rights, contact us at: contact@phone-option.com

9. Data Security

We take security seriously and implement the following measures:

  • SSL encryption for secure transactions
  • Firewall and network monitoring
  • Access restrictions for authorized personnel only

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We encourage you to review it periodically.

11. Contact Us

If you have questions about this policy, contact us at:

12. Legal Compliance

We comply with the legal provisions of the **General Data Protection Regulation (GDPR)** in Europe and the **California Consumer Privacy Act (CCPA)** in the U.S.